Returns & Exchanges
At Leader Online, we want you to be completely satisfied with your home furnishings and decor. If your purchase isn't the perfect fit for your space, you can return eligible items within 30 days of delivery for a refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your account or visit our returns portal with your order number and email address to select the items you wish to return.
- 2.Prepare the Package
Carefully repack your items in their original packaging, ensuring all hardware, assembly manuals, and components are included to avoid restocking fees.
- 3.Ship It Back
Print your prepaid shipping label and drop the package off at an authorized carrier location, or contact us to schedule a freight pickup for large furniture items.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods for quality assurance, we will process your refund to the original payment method within 5-7 business days.